I have a foreign bank account. Can I still use the FELFEL services?

FELFEL currently does not support foreign credit/bank cards. This article explains the steps you need to follow to set up your payment method should you not have a Swiss bank account.

The short answer is: yes, absolutely! Here's how you can top up your FELFEL account.

Option 1:

If you have a prepaid TWINT or a PostFinance account, you can easily top up your FELFEL account using one of these options. For step-by-step instructions, please refer to this article on how to top up your account.


Option 2:

If option 1 isn't suitable for you, you can also top up your FELFEL account via bank transfer.

To request the bank details for FELFEL, feel free to contact our support team. 

To get in touch, simply access our Live Chat feature, select the correct category and choose "YES" when asked, "Do you need further assistance?" This will prompt you to ask additional details to top up your account.