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FELFEL Help Center
Payment issues
Payment issues
This category provides all the information you need to resolve any issues with your payment method.
My voucher or prepaid card isn't working. How can I redeem it?
Payment method
I can't manage my payment method - what can I do?
My credit card payment isn’t going through – what can I do?
My LunchCheck payment isn't going through - what can I do?
I have a foreign bank account. Can I still use the FELFEL services?
My TWINT payment isn't going through - what can I do?
Weekly billing
I got charged while I didn't purchase anything. What could it be?
Payment reminder
I received a payment reminder. What is there to know about this?
I received a payment reminder, but can't see any open balance on my FELFEL account. How can that be?
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